Export Guides
Importing from India — documentation, freight and payment terms.
Export Guides
Importing involves customs, documentation and freight schedules that have nothing to do with the product itself, and most delays trace back to a documentation mismatch rather than to the goods. These guides walk through clearance routes, duty and VAT, packing and transit for common destinations, and what to check when a container arrives.
Frequently Asked Questions — Export Guides
Which documents are needed for an export order?
A commercial invoice, packing list, bill of lading or air waybill, certificate of origin and an insurance certificate. Additional documents such as a conformity assessment may be required depending on the destination and product, so confirm with your customs broker before shipping.
Why do consignments get held at customs?
Most often an inconsistency between documents. If the description, material, quantity, value or HS classification on the invoice does not match the packing list or the certificate of origin, clearance stops until the discrepancy is resolved.
Should goods be palletised or cartonised?
For a container load, a well-stacked palletised load uses the container volume better than loose cartons, reduces movement and damage in transit, and makes unloading easier. Confirm whether packing is included in the quoted price.
Which ports do you ship from?
We ship from Indian ports including Nhava Sheva and Mundra, with onward routing to your destination port or city. Our export desk confirms the sailing schedule and transit time with your quotation.
Do you ship to my country?
We export to over 50 countries including UAE, Saudi Arabia, South Africa, Kenya, Uganda, Egypt, Morocco, Germany, UK, USA, Australia and India. Share your destination and we will confirm shipping options, transit time and documentation.
